Contact Us |
User Agreement |
treat all personal information you give us as strictly
confidential and no personal information will be made
available to unauthorised third parties, unless obliged
to do so by law or legal process.
When you forward personal information including your
name, email address, mailing address and credit card
details to us, your browser will encrypt such
information before it is sent to us. Once received, we
will protect such information from unauthorised access
your visit more user-friendly. Cookies cannot in any way
harm your computer and is an industry standard.
Furthermore, any user may configure his/her browser not
to accept cookies. Clients will only receive email
concerning bookings and payment status. Your data and
privacy will be protected along the above guidelines.
This web site is certified by the DigiCert® digital
certificate, a processing service that ensures
confidentiality and secure commerce on the internet.
SSL Encryption Technology:
We use Secure Sockets Layer (SSL) to ensure that all
information sent to us through the booking forms is for
our attention only. This software is an industry
standard in secure, online transaction. It encrypts your
information and makes it impossible for anyone to read
while in transit.
Your Credit Card is Safe:
1.Your credit card information is transferred to our
system via the SSL technology in an encrypted format and
stored on our database in the encrypted format without a
single person viewing the information.
2. On receipt of your reservation, we double check
availability, rates and other relevant information. It
sometimes may take up to 48 hours for us to do so.
3. When we are sure your booking is in place, we send
you a booking confirmation.
4. Payment (either a deposit or full payment) is then
charged to your credit card. This is done electronically
by means of a payment gateway and your card details are
not revealed to anyone.
However, should your card fail and we do not receive a
specific reason from the bank, a consultant will try to
process the transaction manually and if not successful
inform you of the failure.
5. Your credit card information is kept in encrypted
format on our system until after your South African tour
(in case of refunds for cancellations) and then deleted.